we kindly request that you please review our policies.
Between 3-7:00 pm. Please contact The McCall House staff for late arrivals so we can accommodate you and get you in your room.
Check-out time is 11:00 am.
We welcome your family and children but ask that you ensure children are respectful of the property and other guests at all times. Our property is not suitable for children under 12 years of age.
We are now accepting dogs!
Pet Fees and Info:
There is a pet fee of $25 per night per dog charged to your account prior to check out to cover the cost of additional and necessary cleaning in preparation for the next guest. A valid credit card number must remain on file at the front desk.
Acceptable Pets : At this time, we only welcome well-mannered dogs; limit two per room, weight limit of 50 pounds, maximum of two dogs per room. We reserve the right to require immediate removal of any pet that displays dangerous or unacceptable behavior, including but not limited to, biting, excessive noise (such as barking), evidence of disease or urination/defecation in public areas (excluding designated pet area) or in assigned room. Each guest is responsible for all charges that relate to the removal of his/her pet, including transportation charges and kennel fees.
Dog-friendly area for your convenience, a pet area and waste receptacle are located directly behind the Carriage House. Please dispose of pet waste in the receptacle provided.
Pet Control / Containment in Public Areas : Pets must be leashed or caged when they on property, including pet designated area. Dogs are not allowed in the main house.
1 night’s stay in full; 2 or more nights requires 50% down with balance being due upon arrival.
Cancellations made outside of 30 days of arrival date will be charged a $30 processing fee. Cancellations and changes made within 30 days prior to date of arrival require payment for ALL dates reserved that cannot be re-booked. No refunds or credits will be made for early departure. Our cancellation policy is in keeping with the industry standard for our area. We highly recommend you consider purchasing trip insurance in the event there is a need to change your plans. The link provided offers step-by-step guides to help you purchase the best travel insurance to meet your needs. These companies offer reviews along with helpful articles to make it easy: Insure My Trip
Reservations of three or more rooms require a one night's deposit, per room. A 60 day cancellation notice is required for a full refund, less $30 cancellation fee, per room. Groups of three or more rooms shall have their balance paid in full 60 days prior to their arrival date.
Third Party Reservations:
For reservations booked through a third party such as Expedia or Hotels.com, refunds and cancellations fees determined by the booking agent will apply and must be handled through the booking agent; we are not able to refund any portion of your deposit directly.
Rates are seasonal: $140 - $325 per night, based on single or double occupancy, and include full breakfast and refreshments. For an additional guest please add $25 per night. Rates do not include City and State lodging tax.
We will only accept Gift Certificates issued through the McCall House. Any vouchers from outside vendors for overnight stays will not be applicable.
Quiet Time Policy:
We realize that some guests enjoy a bit of mingling in the evening, but as a consideration to other guests who are trying to rest, noise should be kept to a minimum level between the hours of 10 p.m. and 7 a.m. Reported disturbances from other guests may result in being asked to leave the premises without refund in accommodation charges.
Damage / Loss:
Management reserves the right to charge fees in cases of property damage, missing items (keys, towels, remotes, etc.) and excessive cleaning necessitated by departing guests.
To protect and enhance our indoor air quality and to contribute to the health and well-being of our guests and employees, McCall House is a smoke-free facility. This includes vaping and marijuana usage. Any violation of this policy will result in a minimum, non-refundable charge of $300 cleaning fee.
Candle Burning and Incense Burning Policy:
Candle burning and/or incense burning are treated in the same manner as smoking; please see above.
What PII is Collected?
We collect PII that you voluntarily give us through this website, email or other direct contact with you have with us. This typically includes: Guest Names, Addresses, Phone Numbers, Email Addresses, Dietary Restrictions, Payment Data and any other Reservation Notes you provide us. While on the property, we record video of non-intrusive guest common areas.
When you book through a third-party, the information you provide the third-party is shared with us so that the reservation can be made in our system.
We make use of website analytic tools that collect data related to your activity while on our website. This data is anonymized to protect your privacy.
THE MCCALL HOUSE
A BOUTIQUE INN 153 OAK STREET ASHLAND, OREGON 97520 541 482 9296 800 808 9749